Dear Industry Partner,
Tahiti Bed Bank was developed to solve all the problems you have encountered when trying to book a vacation to French Polynesia.
No more complicated files and documents, no more endless waiting. Tahiti Bed Bank has simplified the way you book Tahiti and her Islands.
Tahiti Bed Bank was designed for travel agents that currently sell or desire to sell Tahiti and her Islands. The online booking engine was built with your needs in mind and to be as simple as possible in order for you to easily build a vacation that suits your customers' expectations. Our online booking engine includes; accommodations and meal plans, hotel special offers, inter-island transfers, activities and car rentals.
Hotel special offers will be added to your request automatically or you can select them as you build your vacation. Clear indications are given as to how you can obtain the best and lowest prices for each hotel you are interested in booking. Once you have designed your client's vacation your request will be sent by email to one of our agents in Tahiti and they will personally verify the availability, verify the best price and finalize the vacation with you. All our prices are net rates.
When you book a Tahiti vacation with Tahiti Bed Bank your clients will be taken care of. If you choose the transfer service, we will organize a meet and greet at the International airport and take them to their hotel, if they go on to another island the next day we will organize the transfer from their hotel in Tahiti back to the airport for their domestic flight. Tahiti Bed Bank will organize all the land portion of their vacation.
Our office is open 7 days a week in Tahiti. An online chat service has been set up on Tahiti Bed Bank, you may chat directly to our agents or call us on our 1 800 number for any questions or if you require further information. If we are not online you may leave a message or email us directly and we will answer you as soon as we return.
You may sign up to Tahiti Bed Bank today by clicking on the link or going to http://www.tahiti-bed-bank.com. The online reservation tool is free of charge, you just need to sign-up and we will send you your username and password. Once you receive your login information you may start using Tahiti Bed Bank.
Tahiti Bed Bank was designed by Tahiti Cruise and Vacation; a travel agency based in Tahiti and licensed 0012/VP02/08/05 by the French Polynesian government.
All reservations must be paid in full prior to departure: 100% of all flights and 10% of all land services more than 30 days prior to arrival and 100% less than 30 days prior to arrival. Our agents in Tahiti will personally help you organize the best Tahitian vacation for your clients.
We are pleased to include you among our agents and remain at your disposal for any information and any comments you may have about Tahiti Bed Bank the online Tahiti reservations tool.
Rates published on our Internet site are in euros, all taxes included.
Quotations from our travel agents are in euros, all taxes included.
Quotations are valid one month depending upon availability at time of reservation.
A visitors tax of 150 xpf or 1.25 euros per person per night will be payable by the customer directly to the hotel.
No reservation will be effective without deposit.
Only the reception of a signed and completed deposit form will serve as a confirmation.
All services will be reserved upon reception of deposit. Tahiti Cruise and Vacation will verify availability before cashing the deposit.
Deposits will be calculated as follows:
Tahiti Cruise and Vacation reserves the right to modify the amount of deposit due to certain service providers pricing policies.
The balance of payment will be due, at the latest, 30 days before the beginning of the voyage.
Late payment of balance will nullify all reservations without reimbursement of prior deposits.
Any change to confirmed itineraries will be subject to the following cancellation conditions (see 5): date changes, changing the duration of the voyage, the number of passengers, changing hotels, airline changes, etc...
For additional services added to a confirmed voyage, the changes will be priced at cost, with no surcharge except in the cases mentioned above.
Any request for cancellation must be in writing.
By e-mail to contact@tahiti-and-vacation.com or by fax to (00 689) 42 83 83.
Confirmation of reception will be returned by a representative of Tahiti Cruise and Vacation not later than one day after notification of cancellation.
If confirmation of reception is not received in one day please contact us at (689) 50 57 94.
Before departure cancellation charges:
Failure to appear and cancellation after departure: 100% of your voyage.
Additional expenses associated with modification or cancellation during the voyage will be the customer's responsibility.
No traveler's insurance or cancellation insurance is included with voyages provided by Tahiti Cruise and Vacation. We highly recommend that you secure such at the purchase of your voyage.
7. Lodging
In accordance with international hotel regulations, rooms are available to customers at 2 p.m. and should be vacated before noon. Each hotel reserves the right to modify these hours. Customers may be charged for an extra night in case of requests outside of these hours.
Airline tickets reserved but not issued are subject to any applicable fuel surcharges and airport tax increases demanded by the airline.
In case of cancellation, modification or failure to appear, Tahiti Cruise and Vacation will apply the conditions and penalties demanded by the airline.
Every passenger should have a valid passport with an expiration date of at least 6 months after the date of return.
Since October 2004, the United States require optically readable passports for entry to or transit through their territory. Individual passports are also required for infants regardless of their age for entry to or transit through the United States.
Warning: If your passport was issued after October 26, 2005 it needs to be biometric. Otherwise a transit visa will be demanded for stopovers in the United States.
In no case will Tahiti Cruise and Vacation be held responsible for costs and expenses or compensations caused by the lack of a valid passport and/or visa as required by French law, or the refusal of access to the Territory of French Polynesia by French authorities regardless of the reason.
Tahiti Cruise and Vacation cannot be held responsible for missed flights due to the absence of a passenger at the check-in counter at the time requested.
Tahiti Cruise and Vacation and its service providers cannot be held responsible in the case of accidents, delays, or expenses due to: illness, robbery, strike, technical problems, quarantine, wars, weather conditions, and in general all expenses due to schedule changes or service changes or anything else outside of their control.
Tahiti Cruise and Vacation is a travel agency registered by the Service of Tourism under the license number 0012VP/02/08/05 issued by the French Polynesian Ministry of Tourism.
Any lawsuit or dispute will be treated by the Justice Court of Papeete Tahiti.
Tahiti Cruise and Vacation - BP 9274 - Papeete (Tahiti) - French Polynesia - Toll free: +1-800-704-2952 - Tel.: +689 50 57 94 - Fax: +689 42 83 83
